Medicare Guidance with Aloha
Meet Fran
Compassionate Medicare Guidance, the Aloha Way.
Françoise (Fran) Mueller founded Ohana Medicare after 26 years in healthcare. She guides seniors and veterans through Medicare and disability benefits, to over 40 states.
Fran brings Medicare expertise that fuels her passion for advocacy. Aware of how exhausting repeated calls from multiple agents can be, she focuses on what beneficiaries truly need to know. By cutting through confusion and sharing essential facts, she builds trust and helps clients make informed, confident healthcare decisions. Fran brings the Aloha Spirit from her Kailua, Hawaii roots to her work as founder of Ohana Medicare in South Jordan, Utah. Raised by a Native Hawaiian father and a French mother, she learned early that community means no one gets left behind. With over 26 years of experience in healthcare, Fran has served in public and private sectors. Her work includes collaborating with the Lieutenant Governor of Hawaii, supporting nonprofits that help young women and teens in crisis, and guiding seniors and veterans through Medicare, disability benefits, and vital resources.
· Published author on resilience, purpose, and advocacy; leadership, and human dignity.
· Explores women’s equity, ageism, and lived experience with a focus on accountability and clarity.
· Advocates for informed decision‑making across healthcare, work, and life transitions.
· Honored in 2025 with the Influential Women’s Magazine Award, plus Silver and Bronze awards recognizing philanthropy and family advocacy, including support for St. Jude’s Children’s Hospital and Keiki O Ka ʻĀina Family Learning Centers
"Aware of how confusing healthcare can be, she focuses on what beneficiaries truly need to know."
Experience Matters
With over 26 years in healthcare, Fran brings deep knowledge and heartfelt care to every Medicare conversation to over 40 states and carriers like Aetna, Anthem, Blue Cross Blue Shield, Cigna, Devoted, United Healthcare, Scan, and more.
Her passion is helping people with the knowledge she has mastered and helping those who need it most. Guiding seniors and veterans with patience and clarity.
Career
Healthcare Leadership
Aloha Pregnancy Center and Waimanalo Healthcare Center
1999-2008
Executive Director of Crisis Pregnancies for young girls and women to offer guidance and assistance for the Aloha Pregnancy Center. Social worker to the Hawaiian population of Waimanalo to process Medicaid information by formatting the first online application process. And assisting in providing federal reports to maintain funding for the Center.
Office of the Lt. Governor State of Hawaii
Connexion Point -Supervisor/Licensed Medicare Agent 2012-2021
2008-2012
Provides one-on-one support, rooted in aloha spirit and ongoing care. Listening to your needs and acknowledging your concerns. Cutting through confusion and sharing essential facts, she builds trust and helps clients make informed, confident healthcare decisions. You can make a living by what you get or you can make a life by what you give.
Medicare Guidance
Executive administrative assistant
Go Health - Senior Benefits Consultant II 2021-2025
As Executive Administrative Assistant, I took the Red Tape out of government and assisted many of our elderly with notary services that I paid for myself. Also delegated directives to help our constituents with quick one day turn around services.
Her Passion
Over the years, Fran has mastered her skills, expanded her knowledge, and built a reputation for being the person people turn to when they need clarity, honesty, and someone who genuinely puts their needs first. Her journey — from a young mother seeking help to a seasoned healthcare advocate — is the reason she serves with such empathy and conviction. For Fran, this isn’t just a career; it is her Purpose in Life — to serve others with clarity, compassion, and unwavering understanding, always guided by one simple truth: Your needs come first.
Ohana Medicare - Independent Licensed Medicare Consultant
Founder 2025- Present
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